Customer Service Manager - Customer Service Manager Follett Employee Review

1.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Run the business as your own personal store. Gives you great insight on all that it involves to run a store from the staffing aspect, to merchandising, and to running your own account receivables.

Cons

The company needs to standardize their practices. Management is inexperienced and unorganized. They should hire more people with a retail background and deep understanding in how businesses work. Their training practices should be better adjusted as well.

Explore other reviews about Follett

5.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Positive work environment

Cons

Slow business days Have to work some weekends

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work While you study in college

Cons

Just a part time job. Not intended for a career path.

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