2.0
Mar 13, 2013
Former employee, more than 5 years
Charlotte, NC
Recommend
CEO approval
Business Outlook
Pros
Co-workers were great. Customers were, for the most part, enjoyable. Few problems at store level.
Cons
Low pay in comparison to the industry. Middle management is clueless—every DM or OIS has a different opinion despite documented standard practice. Too many chiefs, not enough Indians—top down organization where pleasing direct manager is the only real goal. Unrealistic expectations; unrealistic department payroll expectations (not enough hours). Company is constantly changing standard practice—doesn't allow for changes to trickle down to store level before again changing SP.