Horrible culture - Customer Service Manager Food Lion Employee Review

1.0
Sep 5, 2019
Recommend
CEO approval
Business Outlook

Pros

It is relatively easy to get hired and internal promotions are encouraged.

Cons

Terrible work life balance, narcissistic and disrespectful management, HR complaints are met with retaliation and not taken seriously.

Explore other reviews about Food Lion

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, decent starting pay based on experience

Cons

Hours and days can be taken if the labor hours aren't available

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

They (management) can be reasonable at times, such as with your breaks and scheduling.

Cons

My current management isn't giving me enough hours to be even decently sustainable, yet they have open-shifts available that they could assign to anyone, so why not give those hours to people who are severely underscheduled? If you want your workers to work for you, treat them right and compensate them fairly, and stop expecting them to come in everytime you text them just because someone else called out, maybe you need to give the people who constantly call out less hours because they aren't being reliable, and you need to give more hours to the people who do come to work and get things done, because they've proven to be reliable and willing to come in on their assigned days.

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