Overall a great place to work. Downside is working evenings, weekends, and holiday - Customer Service Associate Food Lion Employee Review

5.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Food Lion allows a lot of flexibility in scheduling. They allow you to work when you are availiable to do so. In this regard it is an excellent job for people who have other time commitements.

Cons

The downsides of Food Lion are basically the same as working for in any customer service position. The largest downside would be working non-standard hours such as evenings, weekends, and holidays, but this is to be expected for a customer service position. Food Lion is upon 364 days a year with the exception being Christmas Day and early closing on Thanksgiving.

Explore other reviews about Food Lion

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge of the financial aspect of keeping inventory

Cons

Physically demanding and sporadic schedule

2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

They (management) can be reasonable at times, such as with your breaks and scheduling.

Cons

My current management isn't giving me enough hours to be even decently sustainable, yet they have open-shifts available that they could assign to anyone, so why not give those hours to people who are severely underscheduled? If you want your workers to work for you, treat them right and compensate them fairly, and stop expecting them to come in everytime you text them just because someone else called out, maybe you need to give the people who constantly call out less hours because they aren't being reliable, and you need to give more hours to the people who do come to work and get things done, because they've proven to be reliable and willing to come in on their assigned days.

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