5y
Thank you so much for taking the time to provide such detailed feedback. We understand and are sorry that you had a difficult time. We’ll do our best to address your concerns.
We appreciate the challenges to employees that come with changing health insurance providers. While it’s true that cost is a big factor, it’s the cost to employees as much as the cost to Formlabs that we look at. We don’t want to pass higher premiums or deductibles on to employees, so there’s a significant amount of analysis that goes into the benefits decisions. We start our review early each year so we can be extremely thoughtful in our decisions.
Because we strive to promote from within, that does mean that we often have first time managers who may need more guidance and support than they had previously received. POps HR, in conjunction with the division HRBPs, has designed a new manager training program for new and newly promoted managers to ensure they have all the tools they need to be effective in their new roles.
We understand there was not clear alignment on the Formlabs Flexible Time Off policy across all departments. We maintain and encourage a flexible time-off policy that relies on team members and managers working together to accommodate individual and business needs. We continue to work on improving communication regarding the policy so that departmental expectations are clear.
At departure, we present an employee leaving Formlabs documents that may include a separation letter, COBRA information, unemployment information, and possibly a severance agreement. All of these documents have been prepared in conjunction with our internal Legal department; when necessary, Legal consults with outside employment law specialists. Every employee is given time to review the paperwork before signing. An employee is also welcome to consult with their own legal counsel before signing. We do not know what specific documents raised your concern, but if you wish to reach out to us, we are happy to address it with you directly.
Again, we are truly sorry that you had such a difficult experience. If you have any additional questions or concerns, we would be happy to speak with you in an effort to resolve them.
-- Lisa, POPs HR Team