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      Forrester

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      Strong brand recognition but plagued by internal politics - Account Manager Forrester Employee Review

      2.0
      May 24, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people and remote work was a great benefit while it lasted. Good name and brand recognition made it easy to get your foot in the door.

      Cons

      It's a lot of politics and if you're not part of the insider group you will be left out. All the best sales leaders I worked with at the company left and moved on because of poor product advancentments. The analysts want to write about their own personal viewpoints and don't feel the need to align with the sales/account teams to truly understand what the clients are looking for from them. The thought leadership products are very strong but as a salesperson, you don't earn much commission from them. Account exec to account manager transition was often times messy as the exec team did not properly explain what the membership entailed.

      avatar
      Forrester Response
      1mo
      Thank you for taking the time to share your experience. I’m glad to hear you valued the people you worked with and the strength of Forrester’s brand while you were here. At the same time, I’m sorry to hear that your experience with team dynamics and alignment across the business didn’t meet your expectations. As we evolve the business, including changes to our products and go-to-market strategy, we know that clarity and consistency across teams, particularly between research and sales, are critical and help employees be successful in their work. We will continue to focus on that alignment. Thank you again for your feedback and the contributions you made at Forrester. I wish you all the best in your future career. Jobina Gonsalves Chief People Officer

      Explore other reviews about Forrester

      5.0
      Jun 1, 2026
      Director, customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

      Cons

      The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

      2
      avatar
      Forrester Response
      1mo
      Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
      3.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people work here, work-life balance is ideal if you have a good manager.

      Cons

      Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

      1
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