Lost confidence and second-class citizens - Consulting Forrester Employee Review

2.0
Jan 14, 2023
Recommend
CEO approval
Business Outlook

Pros

LOVE the people and the inner-team culture is great! Newly-added PTO is a major plus, although not everyone is a fan (especially in California as this can be seen as a pay cut).

Cons

A lot of us have lost confidence in leadership during the pandemic. An obsession with stock price and CV growth has meant that non-CV teams aren’t getting support and creates a “second-class citizen” dynamic and lack of trust across teams. Communication during latest layoffs was very poorly handled (get George some PR coaching!) and promotions/raises have been suspended for the second time in three years. Also, we had been told consistently that the reason salaries aren’t being adjusted for inflation was that inflation was thought to be temporary. It’s been more than a year now, so we’ve effectively been given large pay cuts with the earliest possible raises still six months away. There are also rumors that the company is going to be forcing employees back to the office, which is suspicious given the CEO’s personal investments in office real estate.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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