Downhill from here - Analyst Forrester Employee Review

1.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

My team and my immediate manager are fantastic and do their best to clean up the mess left by senior management and the executive team.

Cons

When I interviewed for Forrester over a year ago, 'Anywhere Work' and the company culture was the main selling point. There was a companywide understanding that business decisions are based off research and internal employee surveys, and all these decisions will be made transparently and respectfully. The handling of decisions over the last two weeks have left a sour taste in my mouth- layoffs were announced, along with no annual pay increase, promotion pause and forced in-office presence. The executive team offered us a grand total of 10 minutes of question time in our company meeting today. There has been no further communication on how employee questions are going to be answered (and there is a lot of them), and it feels like employees have been left to drown. Despite demanding transparency from us, the executive team have refused to outline the actual data that has led to these decisions (not just quoting 'our internal survey said..."- show us the ACTUAL data!). What kind of research company is this? The employees in this company have dedicated their lives to data and academic transparency. Why can't our executive team and CEO do the same?

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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