A demoralizing experience - Analyst Forrester Employee Review

1.0
Jan 24, 2023
Recommend
CEO approval
Business Outlook

Pros

While this is very team dependent, Forrester tends to have an above-average work-life balance for employees. Some really smart people work here to learn from.

Cons

While I'll give Forrester the benefit of the doubt in having good intentions, I believe they lack perspective on a number of things. Recent events have rapidly dampened employee experience and left a sour taste in many of our mouths. With the untimely and poorly communicated notice of layoffs, a pause in promotions, and a new return to office mandate, employee happiness is at an all-time low. The executive team gives the illusion of transparency, but never actually explains the true reasoning behind their decision making. For a research company, internal decisions seem to be made with a disregard to data. People's livelihoods are drastically (and often negatively) affected by the whims of the CEO and executive team. There is a serious lack of diversity in the company as a whole (and ESPECIALLY on the executive board). Especially as a person of color, it is so alienating and demoralizing to go into the office and not see a single person that looks like me. And to hear leadership say "we get more energy when we're in the office" is such a privileged thing to say when many employees expressed severe and very valid barriers to their work when forced to come in. They openly admitted to not taking socioeconomic and accessibility concerns into account when coming to these decisions, yet still tout diversity and inclusion as a pillar of the company. The so called "culture" Forrester thinks they're fostering comes from an echo chamber of opinions from senior leadership. If you aren't a neurotypical, extroverted, white person, I'd avoid Forrester until serious changes are made.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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