Pros
As many of these reviews so rightfully pinpoint, it’s the people.
Cons
Contrary to everything they stand for, Forrester does not put its clients or employees first. It’s all about $$$ and reoccurring revenue. They make massive shifts and then expect client-facing employees to take the heat. We’re set up for failure. All of these time-consuming changes are about “CV” and clients are well-aware. What’s more frustrating is that we have every ability to deliver a solid experience, but we keep dropping the ball. It’s hard to watch things play out this way when there’s a clear market opportunity. Also, the pay …. It’s low. It’s real low. And it’s really low to pay your employees this low in this economy. No promotions, except for the ones who posted their promotions on LinkedIn … ? Odd. Forrester is taking advantage while making lay offs and pretending it’s on us to find money under rocks while we get zero enablement. Something has to give here.
