Pros
Almost every Glassdoor review says it: The people. A lot of great colleagues who are smart and try to do their best under declining conditions.
Cons
The executive team flipped a switch, going against the empathetic image they spent years building up for the company. I guess it was fake at its core because the empathy is gone. Employees are now just inputs. Executives have closed their ears and eyes and no longer listen to employees. That's not going well because morale is bad (layoffs and then a fast, unexplained return to office hybrid mandate, plus financial targets being hard to hit). There's an obsession with "contract value" (CV) that doesn't make a lot of sense because CV is a financial metric that means nothing to customers or employees. I have lost faith in the vision, if there is one.