Painful end to a dwindling experience - Sales Forrester Employee Review

1.0
May 5, 2023
Recommend
CEO approval
Business Outlook

Pros

This one hurts to write after 5+ years with the company, but the only pro I see is getting out of there and onto somewhere new sooner than I would have. Once a GREAT place to work now soured with horrible leadership decisions and maybe even worse execution.

Cons

No light at the end of the tunnel. Bad new product roll out and forced migration from legacy has killed the brand reputation, and as importantly the bottom line. This led to two rounds of layoffs, most recent being yesterday. The blame seems to be on sales execution coupled with troubling economic times. One of those things is true. Sales had been challenged with selling a below market offering for an above market price, and the buyer community has made this clear. Rather than looking at who made these decisions and making changes at the top, Forrester has let several hundreds of employees go. Many of whom are strong performers and positive contributors to Forrester’s bottom line. Worst part was the lay-off process. No exit interview, even for extremely tenured employees, and no direct management interaction - even those who the affected had built close relationships with over several years. Instead we received the news from higher-ups on 20+ person calls that our “positions were being eliminated, and we were relieved of our duties effective immediately”. A 30 second canned statement from our “leaders” and then a pass off to HR to discuss severance. Quite a way for half a decade of service to be recognized.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

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