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Fortera Credit Union

Engaged Employer

Horrible company and management - Underwriter Fortera Credit Union Employee Review

1.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company.

Cons

This is one of the worst companies I have ever worked for. I left my 6-year career with another insurance company because I thought it would be a good opportunity. As soon as I started I realized I had made a mistake. The company is ran like a mom and pop shop not a company whose parent company trades in the stock market. There are no development and growth opportunity in the company. Many people employed in management and other positions are there because they know someone or are related to somebody in the company. They have a college student program and they treat those students better than their own employees. They will go above and beyond for them and will give them opportunites that other tenure employees don't have. Their way of doing business is antiquated and not in line with other insurance companies. The environment is hostile and HR is no help because they are not there to solve any kind of conflict or issues. For those thinking of joining the company please don't they are constantly firing people and once they fire people they call the local police to camp at the office for a week, like they have fired a criminal. When I joined I found out through other employees that during the pandemic they made them work from the office instead of allowing employees to work from home. They were more insterested in keeping tabs on employees than keeping them safe. This company lacks management with a vision and purpose.

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Fortera Credit Union Response
1y
Thanks for taking the time to share your feedback. We're sorry to hear that this was your impression during your time with us. While we know no workplace is perfect, we'd like to clarify that constant firings are simply not reflective of how we operate. We take hiring and employment decisions very seriously and strive to support our team members through clear expectations, communication, and performance feedback. We also want to emphasize that growth and development are top priorities for us. From internal promotions to professional training opportunities and programs, we actively invest in our team and understand they are key to our success. Favoritism has no place in our culture, and we’re committed to fairness, inclusion, and open dialogue across all levels of the organization to ensure issues are addressed promptly and constructively. As an awarded Great Place to Work, Fortera is proud of the positive, welcoming environment we've built thanks in large part to our diverse and hardworking team and a management group that genuinely cares about individual success and wellbeing. While your experience didn't reflect that, your feedback matters and helps us keep improving.

Explore other reviews about Fortera Credit Union

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Fortera has given me the opportunity to build meaningful relationships throughout the community while helping individuals feel more confident in their financial lives. One of the things I value most is the ability to create impactful financial wellness programs that truly meet people where they are without judgment or pressure. Pros: * The culture encourages creativity, relationship building, and community involvement. * I’ve been able to collaborate with schools, nonprofits, businesses, and military organizations in meaningful ways. * Team members genuinely care about serving others and improving our communities together. * There are many opportunities for growth, leadership, and innovation.

Cons

Cons: * Like any growing organization, there are always areas for continued communication and process improvements. Overall, I’m thankful for the experiences and opportunities I’ve had during my time here.

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, this company is such a great place to work. The benefits and PTO are amazing, and I love the VTO and Stakeholders bonus program. Management genuinely encourages people to use their time off and maintain a healthy work-life balance instead of making employees feel guilty for taking a break. It’s refreshing to work somewhere that understands people have lives and responsibilities outside of work and really "walk the talk." There are also lots of opportunities to grow and level up in your career, and the overall vibe is super positive. The culture is fun, supportive, and not toxic like a lot of workplaces out there. Leadership genuinely wants people to succeed and always makes employees feel valued. And the CEO is super caring and involved, which you don’t see often. It really feels like a company that invests in its people and wants everyone to win.

Cons

Everyone can improve but there really are no cons.

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Fortera Credit Union Response
1mo
Thanks so much for sharing your feedback. We’re really happy to hear you’ve had such a positive experience with our benefits, work-life balance, growth opportunities, and overall culture. We work hard to create a positive workplace where people feel supported, valued, and able to grow both personally and professionally — so hearing this honestly means a lot. We appreciate you being part of the team and helping make the culture what it is.
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