Consider as a last resort only - Technical Support Engineer Fortinet Employee Review

1.0
Feb 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues and direct manager (at least in my team). Good compensation for overtime.

Cons

Very noisy office, which rather looks like a call center than TAC. Huge amount of time is spent on handling the phone calls. No benefits except recently announced multisport card. Enormous load that keeps increasing every day, management just keeps adding new tasks and responsibilities without any salary increase. The top management has no idea what's happening in TAC and they don't care, they will make decisions that negatively affect employee experience without any explanation. A TAC Engineer has the same amount of rights in the company as a soldier in a communist army.

Explore other reviews about Fortinet

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Work life balance. Based on team,got the opportunity to work with multiple firewall vendors.

Cons

No bonus and No ESPP.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- The HR team willing to hear employees voice - The managers don't have authority to kick out the engineers who has their own opinion directly. It requires get approved by HR

Cons

- No trust, no freedom, You will be beat over and over again if you dare to pointer out manager's design don't make sense(especially in a public meeting) - A lot of managers don't agree US convention and culture at all. They think it's a Chinese company,

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