Working at Fortinet Mexico City TAC - Technical Support Engineer II Fortinet Employee Review

3.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing experience. Many different technologies to learn. Stocks. Good Salary.

Cons

Constant Overtime needed to finish cases analysis and troubleshoot. Too many cases assigned per Engineer. Lack of resources for soo many cases. Linked to incorrect management pressured by Sales Teams to just say 'Yes' to everything. Someone will pick it up, doesn't matter who.

Explore other reviews about Fortinet

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Work life balance. Based on team,got the opportunity to work with multiple firewall vendors.

Cons

No bonus and No ESPP.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- The HR team willing to hear employees voice - The managers don't have authority to kick out the engineers who has their own opinion directly. It requires get approved by HR

Cons

- No trust, no freedom, You will be beat over and over again if you dare to pointer out manager's design don't make sense(especially in a public meeting) - A lot of managers don't agree US convention and culture at all. They think it's a Chinese company,

See reviews by: Helpful|Rating|Date|All