Avoid this place – Glad to have left - Customer Service Advisor Foundever Employee Review

1.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part of the job was definitely the colleagues; I met some really nice, supportive people who made the shifts more bearable. The initial onboarding process was also relatively straightforward.

Cons

Management is completely disorganized and communication is nonexistent. You are stuck on unstable short-term contracts with absolutely no ability to move up in the company. When minimum wage increased, my pay was only raised to match the new legal minimum rather than staying above it; this was a real-term pay cut based on inflation. The general atmosphere is awful, and I am incredibly glad to have left.

Explore other reviews about Foundever

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is easy to get through it’s nice to work from home doing so.

Cons

Haven’t really found any yet.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge about FMLA, STD, & LTD

Cons

Can’t do overtime but they don’t give you paid holidays. The pto earned is very low. They allow the callers to abuse you and don’t give you permission to disconnect calls on disrespect. They give you no time to notate which means instead of paying attention to caller, you’re notating. Only 4 people can be off at a time so even if you submit your time months in advance, it’s likely going to be denied. The insurance they offer is awful. Supervisors will call and text your phone when they aren’t supposed to.

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