computing service - Customer Service Representative Foundever Employee Review

3.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

hold your hand training . They get you ready for the floor. Most people are nice when in training and will help you every chance they get.

Cons

Like high school you have clicks with in management. So if you don't fit in and you not apart of the group you will not rise in the company. Advancement don't offer that much more in pay. Benefits only the point system is and points buy back program. You start at 10.hr then raised to 11 after first 90 days then raise are based on performance.

Explore other reviews about Foundever

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is easy to get through it’s nice to work from home doing so.

Cons

Haven’t really found any yet.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Knowledge about FMLA, STD, & LTD

Cons

Can’t do overtime but they don’t give you paid holidays. The pto earned is very low. They allow the callers to abuse you and don’t give you permission to disconnect calls on disrespect. They give you no time to notate which means instead of paying attention to caller, you’re notating. Only 4 people can be off at a time so even if you submit your time months in advance, it’s likely going to be denied. The insurance they offer is awful. Supervisors will call and text your phone when they aren’t supposed to.

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