Great company, poor management - Busser, Barback Four Seasons Employee Review

4.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Health benefits, high hourly wage, meals included, complimentary nights at other Four Seasons. I can definitely see how Four Seasons as a whole is a great company where you can actually move up. Just stay away from the ones with a Union. Unless you're of older age & want the security of a long term job, go for one with a Union.

Cons

No parking, part of Union that makes employees extremely lazy. People are constantly going to call in sick, not do their jobs & if management tries to confront the employee, he usually can't because they'll get HR and the union involved & make the managers life very uncomfortable to work there. I believe this is the reason why this hotel is a "school" for Four Seasons managers. New managers are constantly coming and going.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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