5.0
Jun 22, 2017
Former employee, more than 3 years
Kailua Kona, HI
Recommend
CEO approval
Business Outlook
Pros
The team members all have the goal of creating the WOW for guests! Departments supported each other to strive to give an experience they will never forget. Amazing benefits such as complimentary rooms, you'll be treated Royalty. Pay scales are normally higher than similar resorts.
Cons
Very demanding, you'll need to exceed and push yourself to accomplish your personal and team goals. Guests are accustomed to getting anything and everything they want (not need, but WANT). NO, is not in the vocabulary of the Four Seasons. You'll need to give that guest options of how you can satisfy their demands.