IT Manager - Anonymous employee Four Seasons Employee Review

3.0
Oct 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch, good benefits, exotic locations.

Cons

Exotic locations where you are working are super expensive to live in so be prepared to spend the majority of your salary for living expenses. Long hours and lots of line-staff turnover. Learning and Development is usually 1 person for 1,000 employees or worse yet you'll get a 3rd party motivational speaker or occupational trainer which really doesn't work... managers are usually too busy for individual training of line-staff - and sometimes come from other departments so the line-staff ends up training them when they take a new role.

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Four Seasons Response
8y
Thank you for taking the time to provide your invaluable perspective on working with us. We have taken all your suggestions seriously and we will continue to discuss the ways in which we can improve the employee experience, particularly as it relates to scheduling, training and balancing work and personal life. Wishing you all the very best, Alexandra Four Seasons Hotels and Resorts

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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