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      Four Seasons

      Engaged Employer

      Four Seasons reviews

      It helped me grow.. - Anonymous employee Four Seasons Employee Review

      3.0
      Nov 10, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -AMAZING healthcare/dental -Employee cafeteria that was typically terrible hot food BUT there was at least a salad bar, cereal, and deli meats/sandwich items. -Local, fun work perks occasionally -Comp room nights if you could find them when they’re available and they get approved! (The process of having to do all of that is definitely a con but worth it to stay somewhere exotic at a luxury brand hotel.) -Good pay

      Cons

      -EXTREMELY poor communication amongst all levels of management. -Disrespectful and unprofessional behavior was not tolerated from hourly employees but department heads could be almost emotionally inhumane at times with seemingly no consequences. -Owner of my property had entirely too much say in everything from daily operations to major events being put on by the hotel and happened to be some rich guy who had clearly never worked in a hotel before.

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      Four Seasons Response
      8y
      Thank you for taking time to share your impressions of your time working with us. It is through this feedback that we can learn and grow and work to ensure Four Seasons is a great place to work for all. We agree that work perks (including meals and travel) are fantastic. Opportunities for learning and development, career progression, being involved with the local community and working with some of the best hospitality professionals from around the world are great parts of a career with Four Seasons too! We take your feedback about the need for improved communication seriously. Respect for all employees is of utmost importance and we are troubled to hear that you may have had some negative experiences. We’ve shared these insights internally and will work to understand how we can do better. If you are open to sharing more, we would welcome you to contact the local HR team where you worked. Thank you again. Alexandra Corporate HR

      Explore other reviews about Four Seasons

      5.0
      Jun 7, 2026
      Valet/bellman
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

      Cons

      Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

      3.0
      Jul 5, 2026
      Server assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

      Cons

      Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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