Unimpressive - Anonymous employee Four Seasons Employee Review

1.0
Feb 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hardworking union staff in guest services, room services, banquest and kitchen staff.

Cons

Lacks diversity in senior management psoitions. Women staff are grossly underpaid. Racial profiling of members of the Asian and African American community. A classic sweat shop with a five star sticker to disguise this fact.

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Four Seasons Response
8y
Thank you for your feedback, we agree that we have some of the most talented and hard-working employees in the area. I am sorry however to read about your less than favorable experience with Four Seasons in San Francisco. We couldn't agree with you more that a diverse workforce allows each of us to provide our internal and external guests with a more thorough and authentic Four Seasons and San Francisco Bay experience. As a minority myself, I can assure you that the Company takes pride in its outreach and equal treatment of employees from across all communities throughout San Francisco and the greater Bay Area. We do this by regularly reviewing our Affirmative Action Plan, working with local education and community institutions, both government and non-government funded organizations, and the union Local, just to name a few. In order to ensure the best possible work experience for all, we encourage employees to come forward with concerns and feedback via our feedback channels including but not limited to our Open Door Policy and our Ethics Line. If you have any information that may assist me in completing a specific assessment of the issues outlined, please be sure to contact me directly so that I may have an opportunity to investigate, act and address your concerns. Jimmie Director of Human Resources Four Seasons Hotel San Francisco

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5.0
Jun 7, 2026
Recommend
CEO approval
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Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
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Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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