NO NO NO! - Event Steward Four Seasons Employee Review

1.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros come from only the obvious -- from the international acknowledgement of the brand that gets you higher pay than other brands. However, my personal dilemmas at this property outdoes the value of the dollar

Cons

This is a personal 'story': At the time, I felt underemployed -- with an application for a front end position to only be hired for a steward's spot. I was working with much older immigrant co-workers who repeatedly asked me why I was working such a position with native-born English and a degree from a nationally ranked university (there are graduates from my university that have gone to work with Google, Amazon, etc. so it is not a bad quality school). ...I later meet an alum from my school who is going through the hotel's manager-in-training program. I wondered what our differences were that landed her that position versus me who didn't even make it to front end. Was it her explosive personality versus my more reserved, thoughtful demeanor? Were managers threatened I would move up and push them over the edge? Or did they belittle me and think I was less than because I spoke so mildly? Now, another revolution is happening -- another revolution of racial issues. You may think, "Ugh, " and I COMPLETELY understand. When I look back, however, 2 out of 3 new hires for management or higher up positions were whites. A co-worker who graduated from University of Michigan of the same race was working a much lower position than a new hired MIT from a 'lesser' school who was white. All-in-all, I hope this revolution reaches this brand and values introverted intelligence as much as extroverted personality. (I never reported these incidences due to my naivety, but I was sexually harassed by BOTH managers in the department within the FIRST WEEK of hire)

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Four Seasons Response
5y
As always, your feedback is greatly appreciated. We do not tolerate discrimination of any kind. We ask that you please reach out to your former People & Culture team to discuss this in more detail.

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5.0
Jun 7, 2026
Recommend
CEO approval
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Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
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Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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