The pay is competitive, but you are worked into the ground for it - Food and Beverage Four Seasons Employee Review

3.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a great company to have on your resume. The pay is higher than comparable hotels, for example the hostess of the restaurant averages 13-15 dollars an hour. You get comp rooms to any Four Seasons in the world, 401k, and all around decent benefits.

Cons

Good luck trying to ever take vacation. After two years of working here I was only approved for 4 days off consecutively. Asking for vacation is a constant battle, so much that I never was able to use any comp rooms during my entire employment. Mid-level management gets so much pressure from upper-level management, and it trickles down to line employees, which is usually not handled correctly. The upper management could not care less about the opinions and thoughts of the staff. In the two years that I worked there I was not once asked my opinion on any of the changes that were made to our department. To make matters worse, when I had substantial concerns, those were also ignored, and the employee survey was essentially pointless. We had meetings every couple of months called "direct line" where the staff were welcomed to meet with the GM to express concerns and opinions on their department. I went month after month bringing up the same concern, and never once was any effort made to remedy our issues. The work life balance is the worst I have seen. I can not count how many times I was scheduled to close, and then open early in the morning the next day, often leaving only 5 hours for sleep. This is not any different for mid-level managers who often face the same issue.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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