Great company and culture. No work-life balance. - Department Head Four Seasons Employee Review

4.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Prestigious global brand. Great company culture. Senior management and executives are pros. Focus on training. A lot of exciting growth in the company. Ability to travel to other hotels with comp nights. Networking opportunities. Benefits - Health insurance, 401k.

Cons

No work-life balance. Crushing work load makes it hard to feel successful. Increasing focus on bottom line puts strain on middle management. Inundated with performance metrics that can be overwhelming. Most growth is international resulting in relatively limited domestic advancement opportunities.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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