Endless Opportunities - Assistant Front Office Manager Four Seasons Employee Review

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Four Seasons is a wonderful company with endless opportunities. Working at several properties within the company, I will say that your property's leadership team has a huge impact on your work experience. I've had bad experiences in previous roles, but I cannot say enough good things about Four Seasons Hotel Austin! Ever since I moved here, I feel like I've been treated so well by my team and by my leaders. My direct boss is absolutely incredible and going into work everyday is a true pleasure because I'm learning so much from who I think is the best of the best. Benefits are amazing from health insurance to employee travel. Not having to pay for meals or parking (on most days) is unheard of for a downtown property. I love leaving each day feeling inspired to do better and grow more.

Cons

Of course being in hotels, the hours can be long (but usually fair). The business volume can be very high at times. The clientele can be demanding and the expectations set by leadership are very high, although fair. While it can be stressful at times, you truly grow so much from it. I can't really say anything bad about working for Four Seaons Hotel Austin.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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