3.0
Sep 24, 2021
Current employee, more than 5 years
Washington, DC
Recommend
CEO approval
Business Outlook
Pros
Working with customers provides new and interesting challenges everyday. Most of the people who work here are nice, there aren't really any cliques.
Cons
There is a constant and almost intentional division between customer experience and production that makes work difficult. Any new employee will see a dozen issues and will try to bring them up with potential solutions: I promise you, they are known and have been known for years. The company has all of this money to expand the stores, but apparently no money for raises. There's a reason the turnover is so high, and don't be surprised when one of the managers leaves around holiday season. It's become a tradition.