Racing for growth with no time to build a proper foundation of leaders - IT Manager FreedomPay Employee Review

2.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote Work Bonuses Decent Pay

Cons

The companies IT leaders, have little to no management experience, which shows heavily on a daily basis. They don't seem to understand the differences between a Manager and a Team Lead, nor properly understand the required principles. They seem to think managers should act primarily as Team leads, or simply don't know what they want. All network issues require managers to join teams calls, yes that's correct all dept. managers are required to join a bridge call whenever an issue arises which is quite often given the lack of proper mgmt and Change Control. Money is offered on the fly for anyone that can resolve the network problem, it feels a lot like HS.

Explore other reviews about FreedomPay

5.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

One of the biggest advantages of working at FreedomPay is the opportunity for career growth. Over the years, I've been promoted multiple times, which speaks to how FreedomPay recognizes and rewards strong performance. It's a fast paced and dynamic environment, where pivots are often necessary. It means work is exciting and ensures you're always learning. The people here are hardworking, committed and deeply collaborative, making FreedomPay a motivating place to build a career.

Cons

The flip side of opportunity is that they have to be earned. This isn't a place where promotions happen because you've been here the longest; FreedomPay is genuinely a meritocracy. It may not be the right fit for someone looking for a slow pace with a lot of downtime.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

My team was great, I loved my direct manger and director. I knew that they always had my back and they made sure we weren't bogged down with upper management drama. We had a lot of autonomy and freedom to complete work as we saw fit/what worked for us personally. They have a generous mat leave policy- you don't have to be at the company for a certain amount of time before you qualify and good work life balance culture. Good benefits and a quarterly company wide bonus structure that was incentivizing.

Cons

Departments are very siloed, making hard to collaborate. There is no formal review process, which can make it difficult to move up as you have no company measurements to go by.

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