Good company - Install Support Technician FreedomPay Employee Review

One of the biggest advantages of working at FreedomPay is the opportunity for career growth. Over the years, I've been promoted multiple times, which speaks to how FreedomPay recognizes and rewards strong performance. It's a fast paced and dynamic environment, where pivots are often necessary. It means work is exciting and ensures you're always learning. The people here are hardworking, committed and deeply collaborative, making FreedomPay a motivating place to build a career.

The flip side of opportunity is that they have to be earned. This isn't a place where promotions happen because you've been here the longest; FreedomPay is genuinely a meritocracy. It may not be the right fit for someone looking for a slow pace with a lot of downtime.

My team was great, I loved my direct manger and director. I knew that they always had my back and they made sure we weren't bogged down with upper management drama. We had a lot of autonomy and freedom to complete work as we saw fit/what worked for us personally. They have a generous mat leave policy- you don't have to be at the company for a certain amount of time before you qualify and good work life balance culture. Good benefits and a quarterly company wide bonus structure that was incentivizing.

Departments are very siloed, making hard to collaborate. There is no formal review process, which can make it difficult to move up as you have no company measurements to go by.