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      FreshDirect

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      FreshDirect reviews

      Corporate Manager - Anonymous employee FreshDirect Employee Review

      2.0
      Nov 21, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really appreciate the business model and the overall concept of the website. Bringing exceptionally sourced food to mass market is what the company does.

      Cons

      BRUTALLY understaffed, especially in the lower levels, leading to a top heavy organization with no structural stability and room for growth. No communication between departments, that often ends in frustration and duplication of work. Heavily focused on reaction and not proactive planning. Also, the horrible health insurance with no out of network coverage.

      Explore other reviews about FreshDirect

      5.0
      Jul 22, 2025
      Head of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of opportunities if you are hard worker, recognition, award

      Cons

      working overtime, everybody is responsible for anything happening

      3.0
      Apr 8, 2026
      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

      Cons

      No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

      4
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