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      FreshDirect

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      High Expectations, Low Compensation - Field Manager FreshDirect Employee Review

      3.0
      Aug 20, 2021
      Field manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts on groceries, a company small enough to know nearly everyone. and flexibility on which locations you can work from and which shifts you perfer.

      Cons

      As a field manager, the company asks for ever more work to be done without any commensurate benefits. Additionally, The amount of employees each field manager is responsible for is far higher than any other company would reasonably allow.

      avatar
      FreshDirect Response
      4y
      Hello and thank you for thoughtfully sharing your experiences at FreshDirect. We thank you for your many years helping build FreshDirect into what it is today! We appreciate your honesty regarding the challenges of management responsibilities and how we can do better. We humbly ask you discuss the changes you'd like made with your Human Resources Business Partner or send a note to EmployeeCommunications@FreshDirect.com to speak confidentially with a member of HR. Your feedback is how we grow with purpose- we hope to hear from you.

      Explore other reviews about FreshDirect

      5.0
      Jul 22, 2025
      Head of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of opportunities if you are hard worker, recognition, award

      Cons

      working overtime, everybody is responsible for anything happening

      3.0
      Apr 8, 2026
      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

      Cons

      No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

      4
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