I worked in Sales and Service - Sales/Customer Service FreshDirect Employee Review

4.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are great, and there is opportunity in a lot of different roles. If you are interested in the food industry, or other fields such as technology, HR, then it's a great place for you. The corporate office has a lot going on. You can also drive a truck and work in the plant.

Cons

If you are not in the corporate office, then you will have a very tough job. Understand what the job is before you start. The leadership is good, but the each job pays a different salary, so know that the food business is not typically a high paying career path.

Explore other reviews about FreshDirect

5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

3.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

Cons

No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

4
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