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      FreshDirect

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      FreshDirect reviews

      . - Management FreshDirect Employee Review

      3.0
      Jun 20, 2022
      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with my team, Culture Understanding when it comes to family life. Being able to go to different departments and learn from them and they were willing to do so. I loved learning new things and to be able to assist anyone!

      Cons

      Lack of communication Some management are biased. And there is a supervisor that does not do their job to the fullest of their ability. This was spoken to HR but nothing gets done. There are management that is unable or not capable of doing a job as an hourly employee and it should be mandatory so they can get a better understanding of the task at hand.

      avatar
      FreshDirect Response
      3y
      Thank you for taking the time to write this review. You present a lot of information we will take back to our teams and look at in how we can make things better. As you may know, we conduct an annual employee engagement survey and last year's survey garnered a lot of change for the employees. We welcome any additional feedback or comments via our EmployeeCommunications@FreshDirect.com email.

      Explore other reviews about FreshDirect

      5.0
      Jul 22, 2025
      Head of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of opportunities if you are hard worker, recognition, award

      Cons

      working overtime, everybody is responsible for anything happening

      3.0
      Apr 8, 2026
      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      What I loved about this job is getting full ownership over my part of the business, and I know a lot of people stick around because they feel a similar passion and ownership. Even though the company is 25 years old, there are still many areas where a much work is needed and therefore great opportunity for new people to come in and make big impact.

      Cons

      No flexibility for employees to work from home when needed, and terrible PTO package. The family leadership is not transparent, makes questionable business decisions.

      4
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