Pros
Good Pay and Great Benefits. Set you owns hours. Giving a service truck to drive home. Lots of freedoms to the job.
Cons
No formal training. Was thrown a laptop a cell phone with very few needed contacts and a service truck with very little parts in the inventory and told get go to work. Constant phone calls from salesmen from early morning until late at night with truck issues and breakdowns for the entire first year. Got continously hounded on about things I didnt accomplish that I wasnt even aware was my responsibility. It took 2 years to finally make it through the storm and build my inventory enough to make good repairs. Safety is preached by management but the could really care less. As long as the PMs got done and all the trucks are running and they didn't get harassed by the sales team trying to throw you under the bus they didn't care how the work got done. I've worked behind or even in front of some of the shadiest stores to the big chain stores and of course worked in the gravel and mud just performing PMs and routine maintenance. While they all preach PM Compliance and World Class Fleet and we are out here working on 25 yr old trucks performing in shop type of repairs in a roadside service type of enviorment.