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      Frito-Lay

      Part of PepsiCo

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      Frito-Lay reviews

      Customer Service Specialist - Customer Service Specialist (CSS) Frito-Lay Employee Review

      1.0
      Jan 8, 2018
      Customer service specialist (css)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, and good pay.

      Cons

      No work-life balance. Early morning shifts. shifts lasting from 10-14 hours a day. Poor leadership from management. Seniority based, so as a new hire expect to work the worst routes with no weekends off, and picking vacation weeks that are left over from bidding.

      Explore other reviews about Frito-Lay

      5.0
      May 6, 2026
      Material handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything was smooth and great

      Cons

      Nothing was a con and it was a great experience

      2.0
      Jun 12, 2026
      Route sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok and great benefits.

      Cons

      No work life balance. Held accountable for more and more and way too much micro managing lately. Routes are uneven some heavy and some baby routes. Routes run 7 days a week while other vendors dont. You work every holiday except Christmas unless a holiday is on your day off. Plus you work every weekend you work unless your one of the lucky ones. And if something happens in your personal life you have to deal with it after working long hours too much of a pain to call in. They love to say you will be held accountable as its almost a threat.

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