Don't fix it, if it's not broken - Software Engineering Manager Frontdoor Employee Review

1.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility during COVID19 Compensation is very competitive while onboarding Using many newer, innovative technologies

Cons

By far the worst executive leadership team I have ever experienced. It's quite obvious the CEO (who very unprofessionally goes by TREX) is running a company for the first time. The company has always been very profitable, but he has made many additional, expensive org changes with little differentiating results. Offices have been opened in Colorado and India with little to no additional success to how the company was operating previous to his arrival. Many positions have been eliminated and outsourced to India and the Philippines which is ironic for a company whose primary business is "American Home Shield". The best part is he hired a CTO who also had never been on an ELT before. Of course said CTO has a track record for sinking ships. See the reviews of ridecell when he was a VP over there. The turnover rate has soared since said CTO has took over and demanded 80+ hour work weeks which are mostly due to him constantly changing his mind. Most legacy knowledge has left he company at his expense. He also opened a "technology center' in India where he has hired many personal friends and removed well qualified American candidates from their positions. Lastly, the chief people officer does nothing, but promote a toxic work environment. The last thing you want from someone in this position. She has received constant complaints on how engineering resources are bullied and manipulated. She has done nothing to make this a better environment and only adds fuel to the fire. These three people alone have made this by far the most toxic environment I have ever worked in. Let's hope one day the powers that be see the damage that is being done and the next ELT can fix the mess the current team is leaving this company in.

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5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Managers who are nice Company is doing well financially Coworkers are capable and generally very nice to work with

Cons

The development process is pretty similar to the one I used in my last job in 2012--nowhere close to CICD. Testing is done by QA, infra is owned by the platform team, BE is owned by BE team, FE is owned by FE team. There is a lot of bureaucracy and throwing things over the wall. Service architecture contains many layers of services. Most products lack automated tests and canaries. Production incident troubleshooting seems to involve casts of dozens. There are yearly layoffs and fairly frequent restructures. Benefits have been cut. I know that's very common these days in a tough job market, but the company has been posting record profits. There is a technical ladder, but once you advance beyond Sr Dev, there is little chance to code or be involved in day to day work.

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