Decent company - Customer Support Frontdoor Employee Review

3.0
May 18, 2022
Recommend
CEO approval
Business Outlook

Pros

5 days week, day shift, decent pay

Cons

They dont care about home life, they live by work life balance and not life work balance. I had to miss training of sickness with my daughter. They fired me and gave me ineligibilty to be rehired.

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5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great WLB and everyone is collaborative and helpful

Cons

None that come to top of mind

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay and bonuses were usually worth staying.

Cons

Absolutely no transparency and layoffs happened yearly. You never knew if you’d be next. They are extremely too heavy and cut the people who actually do the work. The executive team needs help majorly and the CEO is horrible. There’s absolutely no work life balance and they make you do 2-4 peoples jobs at once, all while giving you zero opportunities for career growth.

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