Toxic environment with low pay and poor management - Ticket Agent Frontier Airlines Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not one positive thing about this company.

Cons

Extremely low pay and no benefits They will hire you and say that they will accommodate your schedule only to pretend it never happened. If you tell them you can not work Wednesdays you will 100% be on the schedule for every Wednesday They don’t pay time and a half when you work more than 40 hours. Management plays favorites On a 9.5hr shift I am lucky to get one 20 minute break. I never get a lunch. I only received two days training only to be written up for a mistake on my second week.

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Frontier Airlines Response
2mo
Thank you for taking the time to share your experience. We are sorry to hear about the frustrations you described regarding scheduling, training, communication, and workplace support. We understand how important consistency, fairness, and adequate training are to the employee experience, especially for new team members. Feedback like yours is valuable and helps highlight areas where employees feel improvements are needed. We appreciate you sharing your perspective and wish you the best moving forward.

Explore other reviews about Frontier Airlines

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great team - Great travel benefits -Hands-on -Dynamic -Fast-paced

Cons

I had a great experience- but they have limited openings for interns to be converted.

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Frontier Airlines Response
1mo
Thank you for sharing your experience as an HR Intern at Frontier. We're delighted to hear that you enjoyed the team environment, hands-on learning opportunities, and travel privileges while gaining experience in a fast-paced industry. We appreciate your feedback regarding internship conversion opportunities and are glad your internship provided meaningful professional development. Thank you for being part of the Frontier team, and we wish you continued success in your career.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It pays “some” of my bills.

Cons

I want to begin by expressing my disappointment with the union’s representation of its members. There is a significant lack of transparency and consistent communication, leaving many employees feeling uninformed and disconnected from the bargaining process. From my perspective, aircraft mechanics working under this contract are compensated well below the industry standard despite the critical role we play in maintaining safety and operational reliability. It often feels as though these concerns are not being adequately addressed or prioritized. Unfortunately, the current environment has made this airline feel more like a temporary stepping stone than a place where skilled mechanics can build long-term careers. Until meaningful improvements are made to compensation, communication, and representation, I believe retaining experienced technicians will continue to be a challenge.

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