Worst job I have ever had. - Reservations Agent Frontier Airlines Employee Review

1.0
Oct 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Free flights; if you can get on. Benefits package was ok but is changing now that Republic has taken over.

Cons

Middle management does not care about employee relations only about call times and other statistics. If you need to take time off for a doctor/dental appointment you will loose points. You are given only 4 points for your first 6 months on the job. You loose a point if you miss work for ANY reason and if you are tardy even by 1 minute. You do not regain your point for one year. For this reason (any many others) turnover is extremely high. You are not paid for the time you need to get ready to begin your job-getting all programs up and running and getting settled into your desk. Your pay begins when you take your first call and not before. Does not care about employee relations at all. If you are unhappy, too bad. Customers pretty much hate the airlines anymore so be prepared to talk to upset and angry people all day.

Explore other reviews about Frontier Airlines

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great team - Great travel benefits -Hands-on -Dynamic -Fast-paced

Cons

I had a great experience- but they have limited openings for interns to be converted.

avatar
Frontier Airlines Response
1mo
Thank you for sharing your experience as an HR Intern at Frontier. We're delighted to hear that you enjoyed the team environment, hands-on learning opportunities, and travel privileges while gaining experience in a fast-paced industry. We appreciate your feedback regarding internship conversion opportunities and are glad your internship provided meaningful professional development. Thank you for being part of the Frontier team, and we wish you continued success in your career.
2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It pays “some” of my bills.

Cons

I want to begin by expressing my disappointment with the union’s representation of its members. There is a significant lack of transparency and consistent communication, leaving many employees feeling uninformed and disconnected from the bargaining process. From my perspective, aircraft mechanics working under this contract are compensated well below the industry standard despite the critical role we play in maintaining safety and operational reliability. It often feels as though these concerns are not being adequately addressed or prioritized. Unfortunately, the current environment has made this airline feel more like a temporary stepping stone than a place where skilled mechanics can build long-term careers. Until meaningful improvements are made to compensation, communication, and representation, I believe retaining experienced technicians will continue to be a challenge.

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