Decent pay, good benefits but managers could use a dose of professionalism and a lesson in workplace appropriateness. - Quickbooks Technical Support Frontier Employee Review

3.0
Jul 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the area, diverse group, they try to keep the morale up (some do) and a most of the people are team players.

Cons

The team coaches are too much like a high school cool kids group that snubs anyone that isn't in the group.lIt's a call center and they are always playing video games and playing music far too loudly. The leadership, some of them, are far too young to be in a leadership position it's almost like you won't be promoted if you aren't cool enough to be on the in crowd. They could use a dose of maturity.

Explore other reviews about Frontier

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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