Used to be great - Tech Support Representative Frontier Employee Review

3.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Proper benefits Health, Dental, Life, 401k, Stock sufficient PTO

Cons

only room for advancement IF you are friends or family with existing management Several times per year mandatory OT is enforced since $10m acquisition of former Verizon accounts workload has quadrupled and pay has not suffiicently increased to accomodate that

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
1d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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