Watched the local phone company's degrade in service for customers and degrade integrity for the employees - Anonymous employee Frontier Employee Review

1.0
Dec 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does provide an above average pay rate and benefits and has several positions in our area consisting of billing, order entry, engineers and technicians. These same positions normally can be found in many of the servicing areas.

Cons

Hard work is not acknowledged, from my experience, and sadly rarely are individuals held accountable in their work ethics or lack of. I found that most were promoted for who they knew and willing to bully rather than practicing well rounded business practices with individuals who held the expertise that were needed in any particular field. While the job itself showed a lot of promise, the company's inability to make the needed decisions to help the growth of itself within the area was considerably troubling.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
1d
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
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