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      Frontier

      Engaged Employer

      Frontier reviews

      Poor service good people inept leadership. - Senior Operations Analyst Frontier Employee Review

      2.0
      Mar 5, 2017
      Senior operations analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that work there are awsome. Good training very lax attendance policy for a call center. You can come and go as you please.

      Cons

      Low pay for existing Frontier employees, middle management is great if not a bit inexperienced they get what they pay for. Some cronyism so kiss butt right away. Medical insurance is poor but better before the Verizon sale. There will be pay cuts or layoffs in April after all X-Verizon people are off the Verizon payroll.

      Explore other reviews about Frontier

      5.0
      May 13, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      3.0
      Jun 10, 2026
      Software engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and team. Major help in developing early career skills.

      Cons

      Lower end of salary range, felt underpaid.

      avatar
      Frontier Response
      4d
      Thank you for taking the time to share. Please know that every day, we strive to create a positive, healthy, and supportive work environment for our employees. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.
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