customer service rep - Anonymous employee Frontier Employee Review

Users say... "Benefits were good as a former Verizon employee until 2011 started and health care was changed." "Good pay and every Tuesday all of management disappear for 3" "The people that you work with are well know ledged and always great about sharing their intel" "company offers a good salary" "Great atmosphere and culture in the offices" 

Users say... "Overall management is poor." "Bad Upper Management." "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." "No training on technology or on the systems." "I feel that we as Local Managers do the jobs of a lot of other departments."