This job killed me inside. - IHD Technician Frontier Employee Review

2.0
Aug 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Some co-workers and management shared the misery and actually tried to make it bearable. Not bad pay, but not nearly enough to handle the b.s. all day, every day.

Cons

Angry and rude customers, crap quality product that Frontier does not want to invest money into repairing. Scope of technical support too broad. Too many systems to use. Training is lacking. Any career advancement is given to favorites and they promote who they like instead who in qualified. Lots of empty promises. Attendance policy is horrible, especially for someone who needs accommodation for medical issues.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

avatar
Frontier Response
5d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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