Work from home - Customer Service Representative Frontier Employee Review

1.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home - 401k - health benefits

Cons

Micro managed to to the max, favoritism, supervisors and select few drinking on shift and during lunch, then writing up and lying about employees. Not to be trusted, running the company into the ground! Horrible customer service and billing nightmares!

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

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Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

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Frontier Response
5d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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