Amazing, if you do the job correctly - Customer Service/Sales Frontier Employee Review

5.0
Jan 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, and bonuses. PTO time is amazing! It’s been there for me, and I’ve been sick lately a lot. And frontier has got my back when it comes to this. The job can be hard, but when done correctly it can be rewarding. With the correct knowledge, you can answer all questions, and have the room to sell products, which will in return help yourself out as well.

Cons

Busy. Sometimes it’s hard to follow back up with customers as quickly as I would like. But, I do advise them before giving out my extension. The call volume is very heavy.

Explore other reviews about Frontier

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

lots of management changes and reorgs

avatar
Frontier Response
1w
We’re so glad to hear you’ve enjoyed your role. We aim to create an environment where employees feel heard and valued even as our company evolves. Thank you for taking the time to share your experience!
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthy work environment, wonderful staff.

Cons

Low gas pay, turf not as expansive as other companies

avatar
Frontier Response
3d
We’re glad to hear you’ve enjoyed working with your colleagues. We’re proud to foster an environment where our employees can collaborate and support one another. Thank you for sharing!
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