4.0
May 29, 2013
Current employee, more than 1 year
Everett, WA
Recommend
CEO approval
Business Outlook
Pros
Ever improving Technology, in terms of services we provide to the customer, the pay and benefits are incredible here in the Everett, WA call center. Management is approachable, what other place can you see the Call Center Manager and say: "How's going?" or joke around with them?
Cons
More and more limitations on our abilities, we require authorization to disconnect internet, and our abilities in terms of getting the job done for a customer are becoming increasingly limited. Thankfully they are working on better ordering systems, which will definitely improve processes.
