Frontier has positioned itself as the "bad bank" of rural telcos - Service Technician Frontier Employee Review

2.0
Jun 20, 2013
Recommend
CEO approval
Business Outlook

Pros

As a former Verizon employee my current benefits are excellent. My graduate school tuition was paid for, healthcare is wonderful. Those benefits are great but legacy Frontier employees (and possibly all Frontier employees in the future) have far fewer benefits.

Cons

My job and my employer have caused me a great amount of personal sadness in the past several years. Inconsistent messaging and a rather poor public image have eroded my personal confidence in the company I work for. If asked whether to use our product over one of our competitors by a friend I really want to say "go with us" but I know I would spend years hearing about how poor their connection is and that they should have gone with X.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
1mo
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
See reviews by: Helpful|Rating|Date|All