More and more responsibilities are put on Service and sales techs and less time spent on customer service. - Sales and Service Technician Frontier Employee Review

3.0
Nov 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Engaging with and making a difference to the customer is the best part of this job.

Cons

It seems as if management chooses who they want for certain position's rather than offering it to those who might be interested. Seniority means nothing anymore and the new customer is far more important than the existing customer.

Explore other reviews about Frontier

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

avatar
Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

avatar
Frontier Response
1mo
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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